privacy policy

Privacy Policy

General

As the operator of this website and as a company, we come into contact with your personal data. This refers to all data that says something about you and with which you can be identified. In this privacy policy, we would like to explain in what way, for what purpose and on what legal basis we process your data.

Responsible for data processing on this website and in our company is:

ZI-SYSTEME GMBH

Silcherstrasse 35

73061 Ebersbach / Fils

Germany

Phone: +49 7163 909810

E-mail: zi-systeme.gmbh@arcor.de

General information

SSL or TLS encryption

When you enter your data on websites, place online orders or send e-mails over the Internet, you must always expect that unauthorized third parties will access your data. There is no complete protection against such access. However, we do our utmost to protect your data as best we can and to close security gaps as far as we can.

An important protection mechanism is the SSL or TLS encryption of our website, which ensures that data you transmit to us cannot be read by third parties. You can recognize the encryption by the lock icon in front of the entered internet address in your browser and by the fact that our internet address starts with https:// and not with http://.

Encrypted payments

Payment data, such as account or credit card numbers, are particularly in need of protection. Therefore, payment transactions with common means of payment are also carried out by us exclusively via an encrypted SSL or TLS connection.

How long do we store your data?

At some points in this privacy policy, we inform you about how long we or the companies that process your data on our behalf store your data. In the absence of such information, we store your data until the purpose of the data processing no longer applies, you object to the data processing or you revoke your consent to the data processing.

In the event of an objection or revocation, however, we may continue to process your data if at least one of the following conditions is met:

    • We have compelling legitimate grounds for continuing to process the data that override your interests, rights and freedoms (only in the case of an objection to data processing; if the objection is directed against direct marketing, we cannot provide legitimate grounds).
    • The data processing is necessary to assert, exercise or defend legal claims (does not apply if your objection is directed against direct marketing).
    • We are required by law to retain your data.

In this case, we delete your data as soon as the condition(s) cease to apply or cease to apply.

Your rights

Objection to data processing

IF YOU READ IN THIS PRIVACY STATEMENT THAT WE HAVE LEGITIMATE INTERESTS FOR THE PROCESSING OF YOUR DATA AND THAT IT IS THEREFORE BASED ON ART. 6 ABS. 1 SENTENCE 1 LIT. F) DSGVO, YOU HAVE THE RIGHT UNDER ART. 21 DSGVO, YOU HAVE THE RIGHT TO OBJECT TO THIS. THIS ALSO APPLIES TO PROFILING THAT IS CARRIED OUT ON THE BASIS OF THE AFOREMENTIONED PROVISION. THE PREREQUISITE IS THAT YOU STATE REASONS FOR THE OBJECTION THAT ARISE FROM YOUR PARTICULAR SITUATION. NO REASONS ARE REQUIRED IF THE OBJECTION IS DIRECTED AGAINST THE USE OF YOUR DATA FOR DIRECT ADVERTISING.

THE CONSEQUENCE OF THE OBJECTION IS THAT WE MAY NO LONGER PROCESS YOUR DATA. THIS DOES NOT APPLY ONLY IF ONE OF THE FOLLOWING CONDITIONS IS MET:

    • we can demonstrate compelling legitimate reasons for processing that outweigh your interests, rights and freedoms.
    • THE PROCESSING IS FOR THE PURPOSE OF MAKING, EXERCISING OR DEFENDING LEGAL CLAIMS.
    • THE EXCEPTIONS DO NOT APPLY IF YOUR OBJECTION IS TO DIRECT MARKETING OR TO PROFILING RELATED THERETO.

Other rights

Revoking your consent to data processing

Many data processing operations are carried out on the basis of your consent. You give this, for example, by checking the appropriate box on online forms before you send the form, or by allowing certain cookies when you visit our website. You may revoke your consent at any time without giving reasons (Art. 7 (3) DSGVO). From the time of revocation, we may then no longer process your data. The only exception: we are required by law to retain the data for a certain period of time. Such retention periods exist in particular in tax and commercial law.

Right to complain to the competent supervisory authority

If you believe that we are in breach of the General Data Protection Regulation (GDPR), you have the right to complain to a supervisory authority under Article 77 GDPR. You may contact a supervisory authority in the Member State of your residence, place of work or the place where the alleged infringement took place. The right of appeal exists alongside administrative or judicial remedies.

Right to data portability

We must hand over data that we process automatically on the basis of your consent or in fulfillment of a contract to you or a third party in a common machine-readable format if you request this. We can only transfer the data to another responsible party if this is technically possible.

Right to information, deletion and correction of data

According to Art. 15 DSGVO, you have the right to receive information free of charge about what personal data we have stored about you, where the data came from, to whom we transmit the data and for what purpose it is stored. If the data is incorrect, you have a right to rectification (Art. 16 DSGVO), under the conditions of Art. 17 DSGVO you may demand that we delete the data.

Right to restriction of processing

In certain situations, according to Art. 18 DSGVO, you may demand that we restrict the processing of your data. The data may then – apart from storage – only be processed as follows:

    • with your consent
    • for the assertion, exercise or defense of legal claims
    • to protect the rights of another natural or legal person
    • for reasons of substantial public interest of the European Union or of a Member State

The right to restriction of processing exists in the following situations:

  • You have disputed the accuracy of your personal data stored by us and we need time to verify this. Here, the right exists for the duration of the review.
  • The processing of your personal data is unlawful or was unlawful in the past. Here is the right alternatively to delete the data.
  • We no longer need your personal data, but you need it to exercise, defend or assert legal claims. Here is the right alternatively to delete the data.
  • You have objected under Article 21 (1) DSGVO and now your interests and ours must be weighed against each other. Here the right exists as long as the result of the balancing has not yet been determined.

Hosting and Content Delivery Networks (CDN)

External hosting

Our website is located on a server provided by the following Internet services provider (hoster):

netcup GmbH

Daimler Street 25

76185 Karlsruhe

Was a contract on commissioned processing concluded with the hoster or are standard contractual clauses (SCC) used?

Yes

How do we process your data?

The hoster stores all data from our website. This includes all personal data that is collected automatically or through your input. These can be in particular: Your IP address, pages accessed, names, contact details and requests, as well as meta and communication data. When processing data, our hoster adheres to our instructions and always processes the data only insofar as this is necessary to fulfill the service obligation to us.

On what legal basis do we process your data?

Since we address potential customers via our website and maintain contacts with existing customers, the data processing by our hoster serves to initiate and fulfill contracts and is therefore based on Art. 6 (1) lit. b) DSGVO. In addition, it is our legitimate interest as a company to provide a professional Internet offering that meets the necessary requirements for security, speed and efficiency. In this respect, we also process your data on the basis of Art. 6 para. 1 lit. f) DSGVO.

Data collection on this website

Use of cookies

Our website places cookies on your device. These are small text files that are used for different purposes. Some cookies are technically necessary for the website to function at all (necessary cookies). Others are needed to perform certain actions or functions on the site (functional cookies). For example, without cookies it would not be possible to take advantage of a shopping cart in an online store. Still other cookies are used to analyze user behavior or to optimize advertising measures. If we use third-party services on our website, for example to process payment transactions, these companies may also leave cookies on your device when you access the website (so-called third-party cookies).

How do we process your data?

Session cookies are only stored on your device for the duration of a session. As soon as you close the browser, they therefore disappear by themselves. Permanent cookies, on the other hand, remain on your device unless you delete them yourself. This can lead, for example, to your user behavior being permanently analyzed. You can use the settings in your browser to influence how it handles cookies:

    • Do you want to be informed when cookies are set?
    • Do you want to exclude cookies in general or for certain cases?
    • Do you want cookies to be automatically deleted when you close the browser?

If you disable or do not allow cookies, the functionality of the website may be limited.

If we use cookies from other companies or for analysis purposes, we will inform you about this in the context of this privacy policy. We also request your consent in this regard when you access our website.

On what legal basis do we process your data?

We have a legitimate interest in ensuring that our online offers can be used by visitors without technical problems and that all desired functions are available to them. The storage of necessary and functional cookies on your device is therefore based on Art. 6 (1) lit. f) DSGVO. We use all other cookies on the basis of Art. 6 (1) a) DSGVO, provided you give us your consent. You can revoke this at any time with effect for the future. If you have consented to the placement of necessary and functional cookies when requesting consent, these cookies will also be stored exclusively on the basis of your consent.

Cookie consent with the Legal Cockpit

What is the Legal Cockpit Cookie Tool?

Consent management platform (CMP) for obtaining and processing DSGVO-compliant consents.

Who processes your data?

Legalcore AG, Reinhardtstr. 7, 10117 Berlin, Germany.

Was a contract for commissioned processing concluded with Legal Cockpit?

Yes

Where can you find more information about data protection at Legal Cockpit?

https://cockpit.legal/datenschutz/

How do we process your data?

We use Legal Cockpit’s consent management platform to obtain your consent to store cookies on your device in a privacy compliant manner. When you visit our website and close the Legal Cockpit cookie window requesting consent, the following data is transmitted to the company:

    • Your IP address
    • Information about your browser
    • Information about your terminal device
    • The time of your visit to the website
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In addition, the Legal Cockpit stores a cookie in your browser to be able to assign the consents given or their revocation to your browser. All collected data is stored until the cookies are no longer needed, you delete the Legal Cockpit cookie or request us to delete the data. This does not apply only if we are required by law to retain the data.

On what legal basis do we process your data?

We are legally obliged to obtain the consent of our website visitors for the use of certain cookies. In order to fulfill this obligation, we use Legal Cockpit. The legal basis for data processing is therefore Art. 6 (1) lit. c) DSGVO.

Server log files

Server log files log all requests and accesses to our website and record error messages. They also include personal data, in particular your IP address. However, this is anonymized by the provider after a short time, so that we cannot assign the data to your person. The data is automatically transmitted to our provider by your browser.

How do we process your data?

Our provider stores the server log files in order to be able to track the activities on our website and to locate errors. The files contain the following data:

    • Browser type and version
    • Operating system used
    • referrer URL
    • Host name of the accessing computer
    • Time of the server request
    • IP address (anonymized if necessary)
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We do not merge this data with other data, but use it only for statistical analysis and to improve our website.

On what legal basis do we process your data?

We have a legitimate interest in ensuring that our website runs without errors. It is also our legitimate interest to obtain an anonymized overview of the accesses to our website. Therefore, the data processing is lawful according to Art. 6 para. 1 lit. f) DSGVO.

Contact form

You can send us a message via the contact form on this website.

How do we process your data

We store your message and the information from the form in order to process your request, including follow-up questions. This also applies to the contact details provided. We do not pass on the data to other persons without your consent.

How long do we store your data?

We delete your data as soon as one of the following occurs:

  • Your request has been conclusively processed.
  • You request us to delete the data.
  • You revoke your consent to the storage.

This does not apply only if we are required by law to retain the data.

On what legal basis do we process your data?

If your request is related to our contractual relationship or serves the implementation of pre-contractual measures, we process your data on the basis of Art. 6 (1) lit. b) DSGVO. In all other cases, it is our legitimate interest to effectively process requests directed to us. The legal basis for data processing is therefore Art. 6 (1) f) DSGVO. If you have consented to the storage of your data, Art. 6 (1) a) DSGVO is the legal basis. In this case, you can revoke your consent at any time with effect for the future.

Inquiry by e-mail, telephone or fax

You can send us a message by e-mail or fax or call us.

How do we process your data?

We store your message as well as your self-made contact details or the transmitted telephone number to be able to process your request including follow-up questions. We do not pass the data on to other persons without your consent.

How long do we store your data?

We delete your data as soon as one of the following occurs:

  • Your request has been conclusively processed.
  • You request us to delete the data.
  • You revoke your consent to the storage.

This does not apply only if we are required by law to retain the data.

On what legal basis do we process your data?

If your request is related to our contractual relationship or serves the implementation of pre-contractual measures, we process your data on the basis of Art. 6 (1) lit. b) DSGVO. In all other cases, it is our legitimate interest to effectively process requests directed to us. The legal basis for data processing is therefore Art. 6 (1) f) DSGVO. If you have consented to the storage of your data, Art. 6 (1) a) DSGVO is the legal basis. In this case, you can revoke your consent at any time with effect for the future.

Analytics tools and advertising

We use the following tools to analyze the behavior of our website visitors and show you advertisements.

Matomo Analytics (installed locally)

How do we process your data?

We are always interested in optimizing our web offer for users and placing advertisements in the best possible way. We are helped in this by Matomo Analytics, an open-source tool that analyzes user behavior and thus provides us with the necessary database for adjustments. Matomo uses cookies, device fingerprinting, and other technologies that enable user recognition across pages to analyze user behavior. Matomo records page views, which region they come from, IP address, referrers, browsers used and operating systems. In addition, the tool can measure whether our website visitors perform certain actions (e.g. click on links or make purchases). After anonymizing your IP address, the collected data is stored exclusively on our server.

On what legal basis do we process your data?

As a website operator, we have a legitimate interest in the anonymized analysis of user behavior for the purpose of optimizing our website and the advertising placed there. The data processing is therefore lawful according to Art. 6 para. 1 lit. f) DSGVO. In the event that you have, for example, consented to the storage of cookies or otherwise consented to data processing, the legal basis is exclusively Art. 6 (1) a) DSGVO. You can revoke your consent at any time with effect for the future.

Google Web Fonts (local hosting)

We use fonts from the US company Google on our website. We have installed the fonts locally, so there is no connection to Google’s servers when you visit our website.

For more information about Google Web Fonts, please visit https://developers.google.com/fonts/faq and read Google’s privacy policy: https://policies.google.com/privacy?hl=de.

Font Awesome (local hosting)

We use icons from the Font Awesome icon library on our website. The library is provided by Fonticons Inc. We have installed the icons locally, so there is no connection to the company’s servers when you visit our website.

For more information about Font Awesome, please visit https://fontawesome.com/ and specifically see their privacy policy there: https://fontawesome.com/privacy.